Frequently Asked Questions
Everything you need to know about our premium TTRPG gear and dice.
How long does shipping take for my new dice set?
Standard shipping typically takes 3-5 business days within the domestic region. For custom-made resin sets or pre-order items, please allow up to 2 weeks for processing before shipment.
What is your return policy for damaged items?
We offer a 30-day return policy. If your dice arrive chipped or your accessories are damaged, please contact us with a photo of the defect, and we will send a replacement immediately at no extra cost.
Are your sharp-edge resin dice balanced for fair play?
Yes, all our dice are handcrafted and pressure-potted to ensure no air bubbles are present. While no die is mathematically perfect, our sets are tested to ensure they provide fair, unbiased rolls for your gaming sessions.
Do you offer international shipping?
Absolutely! We ship our TTRPG accessories worldwide. International shipping times vary by location, usually ranging between 10-21 business days depending on customs processing.
Can I request a custom color or design for a dice vault?
We love custom projects! Please reach out through our contact form with your specific color requests or engraving ideas, and our smiths will provide you with a quote and timeline.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and easy checkout process for every adventurer.